Consulting, Training, ERP, BSS/OSS, Edtech and AI .
The BCLD team brings over 20 years of deep expertise in the Telecom BSS/OSS domain. Many of our professionals are former employees of Tier‑1 BSS/OSS product development firms and leading telecom companies.
With this extensive knowledge, we empower organizations looking to develop products in this space.
Contact Us for any BSS/OSS Architect requirements.
To Communication Service Providers: planning a BSS/OSS transformation? Engage us to evaluate the training solutions proposed by your bidders.
With over 20+ years of experience, we can assess whether offered training solutions will meet your needs. Every dollar you invest in our engagement can save you ten in future training costs.
Contact Us for engagement.
Your company may have world-class technical experts, engineering managers, and project managers — yet a successful training program still needs specialized training-management skills.
BCLD can act as your training partner for stakeholder management, planning, execution, delivery, and final sign-off.
Contact Us for a cost-efficient partnership.
Our corporate trainers study your products/solutions and translate deep technical knowledge into effective curriculum design and delivery for global clients.
Our trainers usually receive a feedback score of 6/7, and their trainees typically pass assessments with a 90% success rate.
We can support any UI/UX-based product training needs.
Moodle is a free, open-source learning management system (LMS) used worldwide.
BCLD has achieved self-reliance in installation, customization, and operation of Moodle LMS.
Contact Us for Moodle LMS services on your in-house network or cloud.
At BCLD, we work with Articulate 360, Canvas, and similar tools to produce SCORM-compliant eLearning materials.
We provide development, deployment, testing, and change management as an all-inclusive package.
Contact Us to get a sample to test on your own LMS.
Instructor-led and self-paced offerings for telecom BSS and AI skills.
As demanded by one of our clients, we developed the course “Working with AI - Develop a Chatbot”. It is delivered in Instructor Led Training format — 80% hands-on and 20% slides. With 1 trainer for 8 trainees, each participant builds their own chatbot with guided support.
For more details or a short demo, contact contact.bcld@zohomail.in
Did you ever wonder why billing for telecom customers is considered important and complex? Why can’t a simple billing product used by other commerce entities like retail stores be used by telecom companies? Take this online course and your curiosity will be addressed.
Course link –
BSS – Billing System Essentials
Target audience: Ideal for job aspirants in Telecom BSS domains
Collection is an essential module of any BSS – Revenue Assurance System. It holds the solution for how a telecom company's revenue assurance team can handle non-paying or overdue customers. In this basic course, we describe the necessary functionalities required in a collection module.
This course is useful for job aspirants in Telecom BSS-related roles, as well as software developers interested in building such products.
Course link –
BSS – Collection System Essential
Target audience: Ideal for job aspirants in Telecom BSS domains
Assume yourself working in a Telecom/CSP IT Support team or Customer Service Department. Issues related to payments are among the most common customer complaints. If you understand how the underlying IT system handles payments, you will be more confident handling queries and IT tickets.
Download course contents –
BSS – Payment Handling
Target audience: Customer Service Relationship Management / IT Support
Imagine you want to work as a Customer Service Relationship Executive or a Sales Executive for a Communication Service Provider. You’re looking for information on the main business processes related to the customer lifecycle within the telecom domain. This course can help you.
Course link –
BSS – Business Processes
Target audience: Ideal for job aspirants in Customer Service Relationship Management and Sales Executive roles
Following courses are under development:
More courses will follow. If you need a particular area in Telecom BSS/OSS, email contact.bcld@zohomail.in